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Frequently Asked Questions

By Customers

Are these really original artwork and limited editions for sale?
Is it safe to use my credit card online?
How long will it take to receive my purchased artwork?
If I don’t like the painting when I receive it, can I get my money back?

Q. Are these really original artwork and limited editions for sale?
A. Yes. All of the artwork exhibited on the site are originals and limited editions signed and/or numbered by the artists. The only exception is the prints and reproductions category. All artwork sold are shipped directly from the artist’s studio.

Q. Is it safe to use my credit card online?
A. Yes. All credit card payments are secured and encrypted by Geotrust and sent directly to Credit Card International, a nationally recognized credit card processing company.

Q. How long will it take to receive my purchased artwork?
A. Once an artwork is purchased, the artist will proceed with the proper packaging and shipment of the work within 7 business days. Once shipped, domestic shipments should arrive within 1-2 weeks and international shipments within 2-4 weeks. Domestic shipping costs are already included in the artwork price. Our customer service will keep you updated on the status of your order.

Q. If I don’t like the painting when I receive it, can I get my money back?
A. Yes. We have a full money back guarantee on purchases within 7 days upon receipt of the artwork. Please see our 7-day money back guarantee for more information.

By Artist

What are the advantages of joining ArtisticSavants.com, Inc.?
What does it cost to exhibit on ArtisticSavants.com, Inc.?
How do I submit my artwork or photography to be exhibited on ArtisticSavants.com?
What is involved in our printer’s services?
How do I deliver my artwork to the buyer?
Is there a way to earn additional income aside from the sale of my original art?
If I am already represented by a gallery as well as having my own website, can I still exhibit on ArtisticSavants.com?
I am not that savvy at creating a digital image of my work, is there another method for me to do so?
Is there a limitation to the amount of artwork I can exhibit on ArtisticSavants.com?
How do I deliver my original artwork to the buyer?
What can I do to help promote my exhibit on ArtisticSavants.com?

By Artist

Q. What are the advantages of joining ArtisticSavants.com, Inc.?
A. As a partner of ArtisticSavants.com, Inc., your art or photography is exhibited on a website dedicated to the sales and promotion of original arts and photography. With the popularity of the Internet, your art and talent can be seen by thousands of users daily. We only receive a low commission on the sale of your artwork through our site. Since we also have the ability to sell prints of your originals, you will not only make a profit from the sale of your original art but also from the sale of prints. With our site’s capability of allowing prospective buyers to interact with both artist and experts, we believe that there has never been an easier website to sell your artwork or photography.

Q. What does it cost to exhibit on ArtisticSavants.com, Inc.?
A. Unlike other sites that charge membership fees for enabling the sale of prints of your originals, our service is ABSOLUTELY FREE. We only receive a low commission on the sale of your original art and prints through our site.

Q. How do I submit my artwork or photography to be exhibited on ArtisticSavants.com?
A. You simply fill out the artist registration, and include quality images of your originals or photographs to be posted in the artwork submission. You keep the actual artwork safely at your residence. We will email you once the original artwork has been sold and provide the shipping destination.

If you’re interested in selling prints of your originals but do not have giclee printing capability, contact customerservice@artisticsavants.com for further information on The Picture Salon, a giclee process printer.

Q. What is involved in our printer’s services?
A. Once our printer receives your digital images on a CD, they will create a quality print of the image and send it to you for approval. You will then have an opportunity to review the print, and inform them of any revisions that should be made before the print is sold on our site. This interactive process is designed to assure the highest quality prints of your originals.

Q. How do I deliver my artwork to the buyer?
A. Once your original artwork has been purchased through our site, we will email you the shipping destination. We allow you the flexibility of shipment method, all we ask for is that you email the tracking number to us to ensure notification of the completion of the delivery.

We handle the shipping and handling for prints and reproductions created by The Picture Salon.

Q. Is there a way to earn additional income aside from the sale of my original art?
A. Yes, there are two ways you can earn additional income. First, you earn additional income from the sale of prints and reproductions of your originals. Second, you can earn commission as a qualified expert, providing analysis of artwork exhibited on our site.

Q. If I am already represented by a gallery as well as having my own website, can I still exhibit on ArtisticSavants.com?
A. Yes, we respect all of your methods of promotion and exhibition. We simply ask that you notify us within 48 hours if the original artwork is sold by another avenue. This minimizes disappointment by a potential buyer.

Q. I am not that savvy at creating a digital image of my work, is there another method for me to do so?
A. Yes, there are photo laboratories in your area that offer digitalization of your slides and negatives and put it on CD. We adhere to our strict specifications in order to reproduce prints of the highest quality, so please make it known to the laboratory that it should meet the minimum guidelines referenced above.

Q. Is there a limitation to the amount of artwork I can exhibit on ArtisticSavants.com?
A. No, unlike other sites we have no limitations on the amount of artwork you can exhibit. We want every example of your talent exhibited for the world to see.

Q. How do I deliver my original artwork to the buyer?
A. Once your artwork has been purchased through our site, we will email you the shipping destination. We allow you the flexibility of shipment method, all we ask for is that you email to us the tracking number of the shipment to ensure notification of the completion of the delivery.

Q. What can I do to help promote my exhibit on ArtisticSavants.com?
A. There are many ways for you to promote your exhibit. You can add a link of our site onto your own website. You can inform friends and family of your exhibit on our site. With your enthusiasm, the possibilities are endless.

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